Ladbrokes ABOUT FAQ
Deposit
What is the minimum deposit amount? â‚ą100 for most methods. Claim your up to â‚ą1111 welcome bonus on your first deposit!
Can I get a bonus on my first deposit? Yes, claim a â‚ą21 welcome bonus + 37% up to â‚ą5,777 on your first deposit of â‚ą500+!
Download App
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is on—100% secure!
How do I update the app after download? Enable auto-updates in settings or check the site. Updates unlock new bonuses—do it today!
What if the app download link is broken? Refresh the page or use VPN. or contact online service for a direct link—fixed in minutes.
What devices support the app download? Compatible with Android 5.0+ and iOS 12+. Check your device settings before downloading for smooth installation.
Can I use bonus codes on the app? Highlight code redemption process for app users.
How long are the bonuses valid after claiming? Provide expiration details to encourage timely use.
How do I claim the welcome bonus after downloading the app? Link app download to bonus activation steps.
Each Bonus
How do I get referral bonuses? Share your link, friend deposits â‚ą500+, you get â‚ą50. Unlimited invites!
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Monday—boost your balance!
Are there VIP exclusive bonuses? Yes, VIP levels unlock up to 50% extra + â‚ą1,000 monthly. Deposit more to qualify.
What if I don't want the bonus? Yes, log in daily for â‚ą10-50 free credits. Streak bonuses up to â‚ą200!
How do I forfeit a bonus? Go to "My Bonuses" and select "Forfeit." Funds revert—contact support if needed.
What is the lose rebate bonus? Get 2-5% cashback on losses weekly. Claim in "Promotions"—softens any setbacks.
Games
What is a payline in Slots? Winning lines across reels—more paylines mean more chances to win big!
How do I start playing a game? Answer: Register, deposit ₹100 via UPI, select your game, and spin/bet—start in seconds!
Login & Register
How do I register if I'm under 18? Platform is 18+ only. Wait until eligible or explore free demos—play responsibly when ready.
What if I use the wrong country code for mobile? Edit in "Profile Settings" after signup. Use +91 for India—OTP resends automatically.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
Does support offer guidance for new users? Yes, agents provide step-by-step help for registration, deposits, and placing first bets, tailored for beginners.
Can customer support help with app installation issues? Yes, they guide you through APK installation for Android or troubleshoot iOS issues, ensuring compatibility.
What if my bonus isn’t credited after a deposit? Contact support with deposit details; they’ll verify eligibility and credit the bonus within hours.
Can support help recover funds from a wrong bet? If the bet is unsettled, support may assist with cash-out options; settled bets cannot be reversed.
Can customer support assist with payment issues? Yes, they troubleshoot failed deposits or withdrawals. Provide transaction ID and bank/UPI details for quick fixes.
How can I contact customer support if I face an issue? Reach out via 24/7 live chat, email, or WhatsApp. Support is available in English and Hindi for quick assistance.
Withdraw
Can I withdraw using the same method as deposit? Yes, UPI/Paytm preferred for speed. If not, use bank transfer—processed in 24 hours.
How long does it take to withdraw my winnings? Withdrawals are instant to 24 hours after KYC verification, depending on the method.
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